Banco Popular de Puerto Rico Credit Card Complaint

Banco Popular de Puerto Rico Credit card department,

Michigan

Have a credit card from - opened in -/-/-. -/-/2017 Had issues from the start : Transactions denied, online website errors etc.. I initiated numerous calls whereas representatives could not provide reasons, there was tremendous inconsistencies. After having a dispute with a fraud investigator my account was immediately restricted. Denied more transactions and more calls. Fraud investigator - tried to convince me that a few cards have problems with addresses and requested proof of address along with my passport.


PLEASE LISTEN TO THE CONVERSATION ON -/-/- with - I was denied use of my - card twice in last few days. I have answered over a dozen security questions, some going back over 10 years correctly, I have provided my Drivers License, passport, 2 utility bills and business credit card statement from -. All my information is confirmed by every credit bureau and through a - search, However and somewhat incredibly - bank continues to claim I am not who I say i am. Convinced that untrue statements were deliberately provided to me and more convinced whatever ridiculous issue is theorized, it is based either on discrimination or employee retaliation. Both of which violates the contract I have with -, which was is a contract of adhesion. I go to anywhere on this planet and enter any country with the information I have willingly provided. Therefore, if - continues to hold their claim that I am not -, they can not report this account to the credit bureaus as belonging to - and there is no obligation to pay for any balances.