Stearns Ventures, LLC Mortgage Complaint

Stearns Ventures, LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Florida

I refinanced an existing mortgage with my original lender, Stearns Lending on -/-/-. The original mortage had an escrow insurance requirement ; however, the refinanced mortgage did not. As expected, I made principal and interest payments payments for the remainder of -/-/- on my refinanced mortgage. Beginning on -/-/- Stearns Lending began requiring escrow insurance on my monthly statements even though I already prepaid my homeownwers insurance for -/-/-. After months of phone calls ( 12 calls ) to Stearns Lending to correct their mistake they finally acknowledged their oversight yet they still have not corrected their monthly statements.