M&T Bank Corporation Mortgage Complaint

M&T Bank Corporation Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Oregon

M & T Bank recently acquired my mortgage. I was notified by my previous lender. I did not receive any information from M & T bank until -/-/2017 by mail via a letter dated -/-/2017. Their payment system was non-functional until -/-/2017, 10 days after my payment was due for -/-/2017. I made a payment but had to do so between website outages which were explained to me as daily " maintenance '' outages. I have never encountered any banking website or payment website that has such frequent outages. On -/-/2017, I attempted to make my -/-/- payment and again found their payment system non-functional. Although it allowed me to view my loan, attempting to make a payment redirected me to another site which redirected me back to my loan information page, providing no mechanism to pay. This will again force me to make a payment late due to the bank 's inability to accept my payment.