Review and analysis of over 31 complaints against M&T Bank Corporation
M&T Bank Corporation consumers have reported over 31 official complaints related to Loan servicing, payments, escrow account. Out of the 31 consumer complaints against M&T Bank Corporation, 19% were disputed by the consumer (i.e. the consumer was not happy with how M&T Bank Corporation responded to their complaint) and 100% were processed in a timely manner. 3% of consumer complaints against M&T Bank Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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M&T Bank Corporation Mortgage loan servicing, payments, escrow account April 2, 2017 - M & T Bank recently acquired my mortgage. I was notified by my previous lender. I did not receive any information from M & T bank until -/-/2017 by mail via a letter dated -/-/2017. Their payment system was non-functional until -/-/2017, 10 days after my payment was due for -/-/2017. I made a payment but had to do so between website outages which were explained to me as daily " maintenance '' outages. I have never encountered any banking website or payment website that has such frequent outages. On -/-/2017, I attempted to make my -/-/- payment and again found their payment sy... |
M&T Bank Corporation Mortgage loan servicing, payments, escrow account March 27, 2017 - I have a Mortgage with M & T Bank.Last month I wrote my bills, including the mortgage, on - -. My payment would not be late until - -, three weeks after I sent my payment. I watched my account to be sure that they all cleared. I have never been late with my payment. I called the bank, and they told my that payments go to a payment center. Then she wanted me to make a payment by phone. I told her I could not afford to make a double payment. She tried to push me into electronic payments. I told her no. She said we would wait a few more days. The check finally cleared on the - of -... |
M&T Bank Corporation Mortgage loan servicing, payments, escrow account March 24, 2017 - On -/-/- I paid off in full, including late fees, a residential mortgage held by M & T Bank and was given a receipt for the payment. M & T however did not record the payment until -/-/2017 and notified credit companies that the mortgage was more than 30 days delinquent. My credit scored dropped by approximately - points and credit card companies reduced my available credit to almost -. I have discussed the mistake with 5 different representatives of M & T. Depending on the rep I spoke with I was told a ) there was nothing they could do about it ; b ) I had to contact the credit ag... |
M&T Bank Corporation Mortgage loan servicing, payments, escrow account March 24, 2017 - I am currently in a Repayment Plan for my Mortgage with M & T Bank who has - - - assigned to my account. In recent correspondence received from M & T Bank dated -/-/-. M & T Bank states that no payment has been made to my account since -/-/- although - affirms payments have been received this Fiscal of - during that period. M & T Bank is reporting delinquency for periods dating -/-/- to -/-/- which is inaccurate according - records and what is beig reported to the respective credit bureaus. In addition, there is a suspense balance that resi... |
M&T Bank Corporation Mortgage loan servicing, payments, escrow account March 22, 2017 - M & T Bank and - - have fraudulent foreclosed on my - property in Florida with out bring in me in the case. They actually listed my property for sale in -. - started the foreclosure with out bringing me in, and when I filed a complaint against them, they immediately sold the loan in the middle of foreclosure to M & T Bank who finished the foreclosure. These - banks had put a cloud on my title & Now - is washing their hands and passing it to M & T Bank.... |
M&T Bank Corporation Mortgage loan servicing, payments, escrow account March 20, 2017 - I, - - believe that all my mortgage payments made to M & T Bank on a mortgage I had with my brother since -/-/- was paid perfectly by direct withdrawal from my checking account. In -/-/-, we sold the property and a copy of the HUD-1 is attached. However, M7T Bank shows a 30-day late payment for -/-/-, that should be corrected. I believe that the credit reporting system works, but sometimes mistakes are made. I have disputed this late payment and M & T Bank has not responded to my satisfaction. Accordingly, I respectfully request a review through the Consumer Financial Prot... |
M&T Bank Corporation Mortgage loan servicing, payments, escrow account March 17, 2017 - M & T Bank and - Bank NA did a fraudulent foreclosure on my homestead home. I 'm the person who is name is on the note & mortgage that these - Banks presented to the court. My original complaint was to -, case # -, but - 's response is that they had transfer the loan to M & T bank, but the only name on the plaintiff is -. These - banks have put a cloud over my deed and foreclose on my with out bringing me in the case, this is fraud. Because a bad loan modification that - did & denied in court that it happened.... |
M&T Bank Corporation Mortgage loan servicing, payments, escrow account February 3, 2017 - My - mortgage ( account number - ) closed -/-/- I have been paying - with my monthly payments but as of -/-/- or earlier my - ratio became was less than - %. -s letter of -/-/- states when this principal balances wa reached, they would not longer collect -. On numerous occasions in -/-/- I spoke with their customer support staff. They would not stop the - collection. I have received a -/-/- escrow analysis that appears to indicate that the - will not be billed. But there is not definitive wording to that effect..... |
M&T Bank Corporation Mortgage loan servicing, payments, escrow account December 6, 2016 - I applied and received a mortgage on a bank-owned house in - Ohio last - 2016. I also received a - loan with this home. I had a contractor, who arranged for the work, and I signed the contract, not aware that things were missing. The basement and crawl space has frequent water, has damage, and was not listed on the original paperwork. I was not present to ask about those things at the time. Contractor turned out to be unsavory, even though vetted by my local mortgage company. Mortgage was then sold to bank in New York. I have not drawn on the loan, but keep paying. Bank seems 'stuck '... |
M&T Bank Corporation Mortgage loan servicing, payments, escrow account December 3, 2016 - Dear Sir/Madam : Loan # - I am asking for your assistance with resolving multiple issues with M & T Bank. The attached letter to M & T bank lists the issues that remain unresolved despite several attempts to resolve them with M & T bank and - Mortgage services who is the mortgage service company. The loan defaulted and foreclosure proceedings was stopped when a modification agreement was offered by - and was accepted and successfully completed. Now M & T Bank is not honoring the modification agreement monthly payment amount. M & T has suddenly increased the monthly payments from $3... |
M&T Bank Corporation Mortgage loan servicing, payments, escrow account November 29, 2016 - I had a loan to cover - damage from the small business department that was sold to m & t bank .since then it has been a problem.my loan is unsecured with no lien .m & t bank is trying to steal my property by not posting my payments timely, and charges that are illegal.i get two bills from for the same billing cycle.i do not like doing business with them or trust them.this is the second or third complaint to cfpb about this matter.my payment is - dollars a month.... |
M&T Bank Corporation Mortgage loan servicing, payments, escrow account November 9, 2016 - I 'm being charged a - - - fee. I called my mortgage company and they could not explain. They said they would call me back.... |
M&T Bank Corporation Mortgage loan servicing, payments, escrow account November 2, 2016 - In - 2014, we filed for Ch. - bankruptcy. Our home loan is included in the payment plan. M & T Bank is the mortgage servicer on the loan. My payments to the trustee are automatically deducted from every paycheck ( see " Payment Since Start of Case '' pdf, attached ). We were relocated by my job to CA and rented a home for 2 years. Recently, we moved out because the landlord is selling the home. We have been denied apartments because of the BK, and in this area, no one will rent a home to us because of the BK. Our only option for a home is to buy another FHA-financed home, which is just... |
M&T Bank Corporation Mortgage loan servicing, payments, escrow account May 24, 2016 - During our Chapter - Bankruptcy, - - - offered us a Trial Modification, we accepted. After the first modification payment our loan was sold to M & T Bank/- - -. It came to our attention that there is an error on the Loan Modification Agreement. We contacted M & T Bank regarding the additional $21000.00 that was added to the modication and we received a letter stating how they came up with the figure. ( See Attached ) During our Chapter - bankruptcy, we were paying - - - Arrearage, the amount paid to them was $10000.00. On a previous letter sent to me regard... |
M&T Bank Corporation Mortgage loan servicing, payments, escrow account May 18, 2016 - We have a mortgage for our property located on - - - in - - CA. with M & T Bank. I send mortgage payments from - - - online payments regularly. The M & T Bank is asking for late chargers, even though - - - processed ( delivered ) payment on - -, 2016. Please see attached report from - - -.... |
M&T Bank Corporation Mortgage loan servicing, payments, escrow account May 13, 2016 - On -/-/2016 my elderly mother - - - sold her home. I am her son and Power of Attorney - -. As part of the process we needed to close out her Home Equity Line of Credit with " M and T '' Bank ( Line of Credit Account Number - ). After much difficulty we finally got a letter from M & T with instructions to pay $33.00 as the discharge and satisfaction fee. We paid this amount immediately, and it posted to her account on -/-/16. I then made several attempts to have the account closed to no avail. Finally a branch person, contacted the Home Equity division at my requ... |
M&T Bank Corporation Mortgage loan servicing, payments, escrow account May 9, 2016 - Dear CFPB, I, like many Californians, have been fighting to keep my home. I lost my job in - and while I could not make full payments, I made partial payments that the mortgage holder, M & T Bank, accepted for several years. Once housing values began to rise, M & T Bank began a series of moves intending to foreclose on my property. The foreclosure was in place and going to court when I hired a law firm that claimed they would help. They only thing they did was send a letter letting the bank know I was now represented. They did nothing to negotiate lower payments or a more reasonable payment... |
M&T Bank Corporation Mortgage loan servicing, payments, escrow account May 3, 2016 - M & T mortgage is billing me for things, increasing my payments then charging me late fees. M & T stated my home owner insurance lapsed due to lack of payment. My insurance agent stated it did not lapse. My payments are done thru escrow so it is paid by the mortgage company. If it was n't paid then they did n't pay it. My insurance agent says it was paid and never lapsed. I did change insurance providers thru my agent for a better rate and additional coverage. M & T charged me $4300.00 for lack of insurance then did a partial refund of $2900.00. They have done escrow assessments every 2-3... |
M&T Bank Corporation Mortgage loan servicing, payments, escrow account April 26, 2016 - M & t Bank, a non-party to my mortgage loan, is inserting itself and interfering with my Notice of Grievance to the owner and note holder of my mortgage loan. I am concerned that M & T Bank may have used my nonpublic personal information to insert itself into communications between myself ( the borrower ) and the note holder. In paragraph 2 of their letter ( see attachment m & t_bank_letter.pdf ), M & T Bank made multiple false, deceptive, or misleading representations. Given the following : 1. There have been no previous requests for documentation. 2. The original Deed of Trust was recorde... |
M&T Bank Corporation Mortgage loan servicing, payments, escrow account April 12, 2016 - I wrote M & T Bank this letter on - -, - and mailed it the same day. As of today, -/-/- there is no response. This letter is in regards to the Mortgage Insurance on my loan. This loan was originally done in - by - Bank. It was sold to M & T Bank within the past year or -. When I originally got the loan, I was told the PMI would go away after 5 years OR after reaching 80 % LTV on the home. As of today, the home value has increased enough to be at 80 % LTV and the 5 year mark will be this - -. I did a - Refinance to lower the rate, which I was also told wo... |
M&T Bank Corporation Mortgage loan servicing, payments, escrow account April 12, 2016 - I am about to pay off my mortgage and M & T bank sent me a payoff letter stating that I owe $420.00 for late charges. The late charges were incurred on the previous mortgage holder, - -, as I was told by M & T Bank. I do not think that I owe the late charges and I asked them to show me documentation that I owed it but they said I have to prove that I do n't owe it. My loan # is - M & T Bank. ... |
M&T Bank Corporation Mortgage loan servicing, payments, escrow account March 29, 2016 - My mortgage company is reporting that I have paid over 30 days late. - times. This is false. ... |
M&T Bank Corporation Mortgage loan servicing, payments, escrow account March 24, 2016 - I am writing to alert you of fraud concerning my mortgage. I was alerted through a letter from M & T Bank that a pay off statement was requested from them. I received a letter to this regard dated - -, 2016. This is the letter stating now fnma-lakeview now owns my account. Which I never authorized any transfer of such things. There is a - law firm constantly involved in fraud concerning a probate attached to this loan. My home is involved in a large plot of lands. I in no way afforded such people to own or transfer anything from my account. I have this mortgage merely to stop this kin... |
M&T Bank Corporation Mortgage loan servicing, payments, escrow account March 23, 2016 - See attachment - for a copy of my - -, - Information Requests. See attachment - for a copy of M & T Bank response letter dated - -, -. The following complaints are in reference to the M & T Bank response letter dated - -, - to my - -, - Information Requests, by paragraph number : 1. M & T Bank makes a one day distinction between when they acknowledge delivery through the mail and when correspondence is considered " received for review. '' 2. There is no trust identified as - - filed with the SEC. 3. M & T Bank failed to identify the investor, ... |
M&T Bank Corporation Mortgage loan servicing, payments, escrow account March 22, 2016 - In the midst of refinancing at another bank, my current mortgage was picked up by another bank thru an acquisition. The new bank is M & T bank. They marked me late for a mortgage payment. The month prior I set up a draft, which was taken out 4 days late. No issue with the bank. The next month it was never taken out. I attempted to login to the banks online service & was blocked. I have a print out of this. The payment is due, per the invoice on -/-/-. In this case - -. They marked me late - -. Interestingly, there was no late fee, but I was late for credit purposes. I learne... |
M&T Bank Corporation Mortgage loan servicing, payments, escrow account March 22, 2016 - M & T Bank Mortgage servicing website has regular outages on critical due date or end of grace periods in order to charge late fees and then when a request to remove the late fee is provided, M & T Bank send a canned response stating their website supposed availability hours. Unless pushed they refuse to even address the question to remove the unwarranted late fee. This has happened in 3 occasions in the last 7 months and some times it takes several interactions with them to do what they should have done automatically. To support my statements here I can provide proof of payment and proof tha... |
M&T Bank Corporation Mortgage loan servicing, payments, escrow account March 17, 2016 - I am under the impression from my mortgage that someone attempted to purchase my home fraudulently or barrier home ( s ) attached to my probate within this mortgage - - -. I have a mortgage so these people ( actors ) can not steal my home and mortgage ( probate ) as they did in Delaware using fraud. The - law firm was involved in these fraudulent practices in Delaware. My probate is from - probate presented - overseas never received alerted of it just recently and asked for a copy from the city. I was a minor in the - - and was -. My ex husband died in - and I nev... |
M&T Bank Corporation Mortgage loan servicing, payments, escrow account March 8, 2016 - Back at the time that - sold our mortgage to M & T Bank, we have had nothing but problems. On - -, 2015, I received a letter from them that my mortgage was being raised by $400.00 a month due to them not takinig care of the insurance the way they should. They received information 6 months before and put it in a file until they felt like it was time to review everything. I contacted them about this and there was nothing that they were willing to do in order to correct it. They said that it is policy and that we have to live with it. This put a financial strain on us anyway due to my ... |
M&T Bank Corporation Mortgage loan servicing, payments, escrow account February 29, 2016 - My Mom passed away in - -. Her mortgage company, M & T bank, refuses to give me any information even though I am on the original mortgage and the title to the house. The house has been sold in - and the mortgage paid in full. I am asking for the -, and a refund of the escrow account. They refuse to do anything. They have NOT sent these documents out at all as we had the same address before she passed. Even if they sent this to her home address, it would have been forwarded to me. I believe the law is 30 days from payoff for the escrows, and -/-/- for the -. We have rece... |
M&T Bank Corporation Mortgage loan servicing, payments, escrow account February 25, 2016 - We recently bought a house. closed on - -. Our mortgage is serviced through M & T bank. Our first tax bill was taken care of by the title company who collected that money at closing. Our bank paid the tax bill as well resulting in our escrow being negative balance. We callled immediately telling them what happened and that they need to get a refund from town. A week later they received the refund, but are still telling us that we owe them the money for the negative escrow. we are NOT paying this. it is completely unfair. ... |
M&T Bank Corporation Mortgage loan servicing, payments, escrow account February 17, 2016 - I have recently been approved for Mortgage Assistance payments though a State program, and the lender, M & T Bank is a participant of this program. In - -, the Mortgage Assistance Program paid for - -, - -, - - and - - mortgage which caught up all that I had got behind in payments. The agreement made between the State Program and the Lender is to pay $760.00 Mortgage Payments during the need of my assistance. I noticed that my - - and - - Mortgage Statement has - Dollars ( $70.00 ) Return Item/Other Fee ( - ) listed where it was 'NOT LISTED '... |