Credit reporting company's investigation inadequate help over the phone
TransUnion Intermediate Holdings, Inc. Credit reporting department,
Credit reporting company's investigation Inadequate help over the phone Louisiana
Under the fcra section 611 i am allowed to request and receive documents that was received in determining that a debt is in fact valid. I contacted - and was denied what was requested. I was told by a rep that they send somethi g to the agency reporting this debt and in return they say yes or no this is or isnt valid. I asked on several occasions to be sent MOV [ method of validation ] and i was denied. Their response is they have no idea if the debt is actually valid because everything is automated and they dont require them to send anything to validate the debts. There are collections and a closed account that i am unaware of. The closed account has my address being an address that is not even listed on my report. I have put a fraud alert on my report. Along with a statement that i have know knowledge of these accounts. I would like for the credit bureau to send me MOV within 15 days of this complaint or be in violation of my rights. Please delete unverified accounts on my report. I have been reinvestigating this matter for months. Without any information that i am requesting. I have been tild to contact the creditor which in fact i can get the info with a contract between me and the creditor or what was used to verify the debt from the bureau
TransUnion Intermediate Holdings, Inc. customer in Louisiana
Mar 29, 2017
* Source: CFPB Complaint Database
TransUnion Intermediate Holdings, Inc. response to complaint:
Closed with explanation
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