Prince Parker & Associates Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

Prince Parker & Associates Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Ohio

I disconnected my services with - - - - on -/-/- but they continued to charge me for service up to -/-/-. When I tried to resolve it with them they said they have turned me over to a collection agency. The agency asked that I email them a letter of explanation and copies of the bills in question and I did. They said they would send me an email in 30 days with what - said and their decision but did not think I would owe that. They never sent any email response and after 30 days they started calling again requestng the total disputed amount. When I asked for the email response from - they did not know about any email I had sent or that I was told to expect an email response, and instead continued to persist on paying them. They then threatened me that if you do n't pay today they would send it to the credit agency and it would act against my credit rating. This is an illegitimate charge. - wo n't respond to my dispute and the collection agency wants me to pay or will hurt my credit rating and continue to harass me for payment. Please help secure a response from - why they think it is legitimate to hold me responsible for paying them for services after my disconnection! Thanks

Prince Parker & Associates customer in Ohio
Mar 24, 2017

* Source: CFPB Complaint Database

Prince Parker & Associates response to complaint:
Closed with explanation

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