Citibank Credit Card Complaint

Citibank Credit card department,

Other fee South Carolina

Macy 's is charging a minimum interest even though there is no balance on the account at the time the interest is charged. I was told I need to make a payment on the interest charge while there was a - balance I made a payment of - ( -/-/- ). I was assured by the rep that that would bring my account to - and there would be no late fees/charges. A month ( -/-/- ) later I was charged another $2.00 which I didnt know about because I did n't check my account since I wasnt carrying a balance. I made a purchase in -/-/- and went online to pay off my account. Found out there was a late fee and another - interest for -/-/-. This is ridiculous and beyond frustrating. The customer service rep I spoke to could not provide a convincing argument but removed the charges. Shame on you Macy 's. I am closing my account after 10 years of being a cardholder.