Experian Credit Reporting Complaint

Incorrect information on credit report account status

Experian Credit reporting department,

Incorrect information on credit report Account status Nevada

I made a banking online payment to - for -/-/2016, and -/-/2016. My bank, - - - returned the 2 mortgage payments to my acct stating there had been an address error in delivering the 2 payments. By the time I got the monies back in my acct, and paid the 2 payments, it was late, -/-/2016 payment arrived -/-/2016. My bank wrote a good faith letter which - honored and waived any lates, negative credit reporting for those 2 payments. I sent Experian a copy of the good faith letter from my bank, and also a letter from - stating they honor the good faith letter. Experian refuses to delete the negative credit reporting for the -/-/2016, -/-/2016 payments.

Experian customer in Nevada
Mar 23, 2017

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with non-monetary relief

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How Experian handles Incorrect information on credit report complaints

Created with Highcharts 4.2.3ExperianComplaint HistoryComplaints10/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/20170200400600800Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3ExperianIncorrect information on credit report0.4%55.7%0.1%41.9%1.9%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageIncorrect information on credit report0.0%29.5%0.3%0.1%68.8%1.2%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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