Round Point Mortgage Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Round Point Mortgage Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Florida

my home need $6700.00 of escrow every year. All of the sudden Round point mortgage company want to add around $8000.00 to my escrow knowing that my home insurance, my house tax, and my PMI is not changing. I called the Bank and No body is able to explain to me. They just read the letter again to me and do nothing as they are not professional bankers!! its like someone in - is answering my questions. This bank has no local office or no one who can speak with no accent to help me around. I can not pay extra $8000.00 for my mortgage monthly payment I told them just come and take the house and of course they did not care.

Round Point Mortgage customer in Florida
Mar 21, 2017

* Source: CFPB Complaint Database

Round Point Mortgage response to complaint:
Closed with explanation

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