Loan Care Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Loan Care Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Wisconsin

- - sold my mortgage to -. I have been paying $50.00 to $100.00 more on my mortgage every month for at least 3 years and maybe more than that yet it seemed as if the principal never went down. So then - sold my loan to Loancare. I did n't even get one payment in and they raised my payment yet I know taxes did not go up because the value of my condo has gone down. It was one of the first payments of the year and they found a way to bilk me out of almost $200.00 because they say there was n't enough money in escrow. Of course there is n't it was only - so nothing had accrued as yet. I did not agree to make that amount of a payment when I bought this condo and if they can artibitrarily raise my payment then they can say well now you have to pay a - a month more or a - dollars a month more cause we say so. I know my mortgage does not provide for that.Do n't I have anything at all to say about who has my mortgage and can they just force me to do anything they say when that is not what I signed up for at all? I have never missed a payment and have paid extra almost every month.

Loan Care customer in Wisconsin
Mar 19, 2017

* Source: CFPB Complaint Database

Loan Care response to complaint:
Closed with explanation

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