Phoenix Financial Services LLC Debt Collection Complaint

Disclosure verification of debt not given enough info to verify debt

Phoenix Financial Services LLC Debt collection department,

I do not know Disclosure verification of debt Not given enough info to verify debt Florida

Received a letter in mail from Phoenix Financial in reference to a debt of $760.00. Letter indicates original creditor was - which I have no knowledge of. This is causing me anxiety and fear my personal information is being shared with others which can cause identity theft. In no way this debt has been validated as mine and I request company to cease contact and delete information as to this may potentially affect my credit and/or use identity.

Phoenix Financial Services LLC customer in Florida
Mar 16, 2017

* Source: CFPB Complaint Database

Phoenix Financial Services LLC response to complaint:
Closed with explanation

Consumer disputes how Phoenix Financial Services LLC handled their complaint

Created with Highcharts 4.2.3Phoenix Financial Services LLCComplaint HistoryComplaints9/201411/20141/20154/20155/20156/20157/201512/20151/20166/20168/201610/201611/20161/20173/201700.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Phoenix Financial Services LLCDisclosure verification of debt100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDisclosure verification of debt1.5%15.4%4.9%1.4%76.1%0.7%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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