DHI Mortgage Mortgage department,
VA mortgage Application, originator, mortgage broker Florida
My wife and I purchased a home to be built at - -, - -, FL by - - -. They recommended their mortgage company, DHI Mortgage to process my application for a VA mortgage. It is over 5 months, and they are still requesting documents, many of which have already been given to them. When I objected and wanted to know when this would be finalized, I got an email telling me they were closing out the application and will send the documents I gave them to whomever I choose to write the loan. The house will be completed in 2 weeks. I will have to rent a place until for at least 30 days when the new loan can be finalized. Very unprofessional.
DHI Mortgage customer in Florida
Mar 13, 2017
* Source: CFPB Complaint Database
DHI Mortgage response to complaint:
Closed with explanation
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