Review and analysis of over 13 complaints against DHI Mortgage
DHI Mortgage consumers have reported over 13 official complaints related to Application, originator, mortgage broker. Out of the 13 consumer complaints against DHI Mortgage, 31% were disputed by the consumer (i.e. the consumer was not happy with how DHI Mortgage responded to their complaint) and 92% were processed in a timely manner. 8% of consumer complaints against DHI Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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DHI Mortgage Mortgage application, originator, mortgage broker March 13, 2017 - My wife and I purchased a home to be built at - -, - -, FL by - - -. They recommended their mortgage company, DHI Mortgage to process my application for a VA mortgage. It is over 5 months, and they are still requesting documents, many of which have already been given to them. When I objected and wanted to know when this would be finalized, I got an email telling me they were closing out the application and will send the documents I gave them to whomever I choose to write the loan. The house will be completed in 2 weeks. I will have to rent a place until for at least 30 day... |
DHI Mortgage Mortgage application, originator, mortgage broker March 10, 2017 - I have been dealing with DHI mortgage company for over a month to close on a house. I signed all my documents except for ones which contained numbers. I did that because the numbers were wrong. It took them the longest time to get back to me with the numbers and then when they did they were still incorrect. I had to follow up with them on whether everything was handled. Now we are - business days from closing and the want me to resign all initial disclosures because they stated I never signed them. I am extremely frustrated and feel as if they have been highly unorganized and unprofessional... |
DHI Mortgage Mortgage application, originator, mortgage broker November 29, 2015 - Approximately a year ago I applied for a VA mortgage loan through DHI Mortgage in - -, FL. after submitting $5000.00 deposit on the house. For several weeks two or more individuals withing this organization requested financial information which was provided as many as - times either by email and/or fax. During this ordeal I was assured numerous times that any of the items provided was the absolute final item needed ... only to followed by yet numerous additional items ad nauseam. The process became so overwhelmingly redundant with unprofessionally absurd with duplicative requests. W... |
DHI Mortgage Mortgage application, originator, mortgage broker November 23, 2015 - Dear - -, I am reaching out to you in hopes that you will hear my concerns, provide me with some assistance or direct me in the right direction. Recently, I completed a pre-qualifying mortgage application -. I used the company 's in-house mortgage broker DHI -, which is a subsidiary -. The amount I requested to finance was in the sum of $210.00 dollars. After a review of my credit, I was told I did not qualify for any of the FHA Home Advantage Programs, which would provide downpayment assistance, closing costs and credits towards mortgage insurance. I was told by DHI Mortgag... |
DHI Mortgage Mortgage application, originator, mortgage broker September 4, 2015 - I am in the process of purchasing a new house with - - and elected to use their mortgage company, DHI Mortgage as the lender. In starting the application I was given a number of forms to sign electronically, however, when it came to collecting the documentation to substantiate my qualification for the loan, the loan officer told me I could email my information or fax it. When I was inquired about a secure upload since I was being asked for bank statements, tax returns, pay stubs, etc I was told to just encrypt the PDF. I would feel more comfortable with a dedicated secure upload. For the... |