SunTrust Banks, Inc. Bank Account Or Service Complaint

SunTrust Banks, Inc. Bank account or service department,

Other bank product/service Account opening, closing, or management Florida

I am a salesman for a local roofing and construction company out of - Florida. We are also our own financial company. A customer of mine entered the suntrust bank on - -, in - Florida to get a copy of their bank statement to show proof of income for our financing. The manager ( I did not get her name, but she is a - woman in her - ) refused to give them their statement, insinuated that we were a fraudulent company directly to me and my customers, then attempted to steal my deal by suggesting that they should n't finance with us, and to have her write the loan. I find this extremely unethical. Not only did she kill my deal, she did so to benifit herself. A lot of people depend on us to be able to do business unhindered by outside parties with ill intent. These jobs feed the families of our employees, and her actions have made it harder for us to accomplish that end.