Domestic (US) money transfer Wrong amount charged or received
USAA Savings Money transfers department,
Domestic (US) money transfer Wrong amount charged or received New York
I made - wire transfer requests via USAA online banking, but the requests were rejected because I put in wrong account number. Nonetheless, USAA charged me $40.00 for the failed wire transfer requests. USAA customer service said because I put the wrong account number, so it would not refund the money. But there was no such warning before I submit the wire transfer requests, and I reasonably believed that I would only be charged only if the wire transfers were successful.
USAA Savings customer in New York
Mar 01, 2017
* Source: CFPB Complaint Database
USAA Savings response to complaint:
Closed with explanation
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