Review and analysis of over 4 complaints against USAA Savings
USAA Savings consumers have reported over 4 official complaints related to Wrong amount charged or received. Out of the 4 consumer complaints against USAA Savings, 0% were disputed by the consumer (i.e. the consumer was not happy with how USAA Savings responded to their complaint) and 100% were processed in a timely manner. 25% of consumer complaints against USAA Savings resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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USAA Savings Money transfers wrong amount charged or received March 1, 2017 - I made - wire transfer requests via USAA online banking, but the requests were rejected because I put in wrong account number. Nonetheless, USAA charged me $40.00 for the failed wire transfer requests. USAA customer service said because I put the wrong account number, so it would not refund the money. But there was no such warning before I submit the wire transfer requests, and I reasonably believed that I would only be charged only if the wire transfers were successful.... |