Citibank Credit Card Complaint

Unsolicited issuance of credit card

Citibank Credit card department,

Unsolicited issuance of credit card Arizona

Citi Costco card. I never wanted the card and never used the card. I cancelled the card in writing on -/-/-. I have a copy of the written cancellation mailed to Citi. Today ( -/-/- ) I received a bill on the card for $59.00 that I never authorized. I spent I do n't know how much time. Now the representative is giving me leading and misleading questions, trying to get me to agree to say things that are not true. For example, I have to say that I have the credit card when I do n't, I never authorized the card, I do n't want the card and I cancelled the card ( without ever using it ) in - of last year.

Citibank customer in Arizona
Mar 02, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints12/20112/20124/20126/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20147/20149/201411/20141/20154/20156/20159/201511/20151/20163/20165/20167/20169/201611/20161/20173/201705101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankUnsolicited issuance of credit card45.0%18.5%27.5%2.0%6.5%0.5%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUnsolicited issuance of credit card0.1%22.2%5.4%1.9%0.8%11.4%57.8%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
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