PHH Mortgage Mortgage Complaint

PHH Mortgage Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Illinois

PHH mortgage service has failed to update its records of my account being past due in - and -/-/2012 despite my providing documentation of error and request to then and Experian to correct. In late 2012 our servicing was moved to PHH from -. We made timely - payment of - on - and on - we made a combined - and - payment of -. No payments were late. Attached is copies of bank statements showing amounts were paid electrically. Please correct this error This error occurred when servicing was being moved