Round Point Mortgage Mortgage Complaint

Round Point Mortgage Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Indiana

Statement filed with BBB and Roundpoint mortgage on -/-/- : I acquired a mortgage on -/-/- and began making bi-monthly payments of $320.00 beginning -/-/-. the first payment was not due until -/-/-, so I should have been saving some interest as well as having about $100.00 additional applied to my principal. Come to find out, they have this set up so that I can not save on interest. Money is being put into escrow. additionally, funds received prior to the first of the month are not being applied to the intended month at all. there is no way for me to get ahead the way that they have this set up.


- so if I do bi- monthly payments, I will never be on time the way that they have their system in place, even if I am paying ahead. If my due date is toward the end of the month, say the -, we will have no problems. I will appreciate any assistance in clearing this up. All I want to do is make my mortgage payment and save a little interest the way I was told I would be able to do so. I was told today that I would have to refinance to change the due date, this seems like a crooked statement to me and I will not accept that. I will not hand over thousands of dollars to refinance a mortgage just to change a date on the papers. Thanks, - - Since filing my complaint, I have continued to make my payments as I have. I received a payment coupon mailed on - that stated my outstanding principal was $75000.00. I received another mailed on -, my outstanding principal is now $75000.00. How does my principal go up $410.00 in 4 days when I have been paying extra toward my mortgage from the beginning? I get no answers from Roundpoint. I was on hold for 45minutes earlier today.