Citibank Credit card department,
In -/-/- I applied and was approved for a Citi AT & T Access more card, it came with a bonus offer of a free att phone ( $650.00 ) worth if you spent $2000.00 in 3 months, which I did. I did not use the offer immediately because the terms and conditions of the offer listed no expiration date. I called in on -/-/- to check if the offer was still attached to my account and the lady said that it has expired. I then rechecked all the terms to make sure. Multiple calls and chats led nowhere, no offer to redo the spending requirement ( which I am willing to do ), no offer to fix the expiration problem.
Citibank customer in Arizona
Feb 25, 2017
* Source: CFPB Complaint Database
Citibank response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://online.citibank.com/ |
Phone | 800-870-1073 |
Address | 701 E 60th St N Sioux Falls ND 57104 |
Citibank | |
Citibank |
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