Credit reporting company's investigation inadequate help over the phone
TransUnion Intermediate Holdings, Inc. Credit reporting department,
Credit reporting company's investigation Inadequate help over the phone Georgia
I contacted TransUnion after receiving documentation from - that they have removed their listing from my credit file after their investigation. - is the owner of the -/- Account. I contacted Transunion and advised them of this and provided documentation and requested that the -/- account be removed from my credit file. When -/- sold the account, they sold their rights to the account. Previously, they updated the date reported on the account after a previous dispute. I then spoke with the Special Handling department and spoke to supervisors who requested me to fax in the documentation and that they would remove the account upon receipt. They did remove - but they are refusing to remove -/-. I was advised that I needed to get a letter from - advising that they sold the account to - and they sent me one via fax. I have also sent the affidavit that - used to remove their listing as I was told by - a special handling supervisor on a recorded line that that was sufficient and he could get it taken care of in a day and then later did not remove it. This account is too old to be going through all this confusion.
TransUnion Intermediate Holdings, Inc. customer in Georgia
Feb 17, 2017
* Source: CFPB Complaint Database
TransUnion Intermediate Holdings, Inc. response to complaint:
Closed with non-monetary relief
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