Experian Credit Reporting Complaint

Unable to get credit report/credit score problem getting my free annual report

Experian Credit reporting department,

Unable to get credit report/credit score Problem getting my free annual report Alabama

I went to the free sight for getting my annual report. After entering all info and gaining access to the page beginning process I checked all - reporting companies. I went to my first company - and was given access to my report. After perusing the different accounts and saving and printing the report, I then clicked " CREDIT SCORE ''. There was nothing on this page. My second Company E-PERIAN showed me the following : " WE CAN NOT DISPLAY YOUR REPORT ONLINE ''. o further explanation was given. I was able to purchase the credit score by joining Experien for $1.00. I then got the score but had to cancel my membership within 7 days or be charged the full membership which would be automatically renewed every year until i cancelled. I, of course immediately cancelled. The 3rd company, -, was the worse. They simply responded, after my entering pages of questions, that " WE CAN NOT DISPLAY YOUR REPORT ONLINE '' .No other offers or explanations were given.

Experian customer in Alabama
Feb 17, 2017

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with non-monetary relief

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