Experian Credit Reporting Complaint

Unable to get credit report/credit score problem getting my free annual report

Experian Credit reporting department,

Unable to get credit report/credit score Problem getting my free annual report Alabama

I went to the free sight for getting my annual report. After entering all info and gaining access to the page beginning process I checked all - reporting companies. I went to my first company - and was given access to my report. After perusing the different accounts and saving and printing the report, I then clicked " CREDIT SCORE ''. There was nothing on this page. My second Company E-PERIAN showed me the following : " WE CAN NOT DISPLAY YOUR REPORT ONLINE ''. o further explanation was given. I was able to purchase the credit score by joining Experien for $1.00. I then got the score but had to cancel my membership within 7 days or be charged the full membership which would be automatically renewed every year until i cancelled. I, of course immediately cancelled. The 3rd company, -, was the worse. They simply responded, after my entering pages of questions, that " WE CAN NOT DISPLAY YOUR REPORT ONLINE '' .No other offers or explanations were given.

Experian customer in Alabama
Feb 17, 2017

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3ExperianComplaint HistoryComplaints10/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/20170255075100125Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3ExperianUnable to get credit report/credit score0.0%44.3%2.2%52.4%1.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUnable to get credit report/credit score0.0%49.1%0.1%1.1%49.2%0.4%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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