BB&T Financial Consumer Loan Complaint

Vehicle loan Taking out the loan or lease

BB&T Financial Consumer Loan department,

Vehicle loan Taking out the loan or lease North Carolina

- 2011, I purchased a vehicle from -, - NC The loan was approx. amount of - the length of the loan was for 72 months. I was approaching my paying off date, so I inquired about other charges to close the loan. They said I owe $9600.00 to satisfy my loan. The figures do n't agree, and reflect a huge error. apply basic math 72 pymts @ $520.00 per mo. - - -Time range of loan - - to - - now they are saying the payoff amount is $9600.00 approx. loan approx. $38000.00 auto approx. $23000.00, monthly pymts per mo. $520.00. Something is n't right. I 'm paying approx. $47000.00 for a $23000.00 vehicle. My bank is providing all transactions since - - to current. I will forward these documents asap

BB&T Financial customer in North Carolina
Feb 14, 2017

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

Created with Highcharts 4.2.3BB&T FinancialComplaint HistoryComplaints11/20123/20135/20136/201312/20131/20142/20143/20145/20147/20148/20149/201410/201411/20144/20155/20157/20158/201512/20154/20165/20167/20169/201610/201612/20162/20174/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BB&T FinancialTaking out the loan or lease100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTaking out the loan or lease2.4%81.9%5.5%6.7%0.3%1.1%1.4%0.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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