Loan Care Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

Loan Care Mortgage department,

VA mortgage Loan servicing, payments, escrow account North Carolina

My mortgage company is Loancare LLC out of -, VA. They received my payment on -/-/2017 but returned it for insufficient funds. I know for 1000 % that the money was in my account and the bank never charged me an overdraft fee which would have happened if the check was truly returned. I 've emailed them but I 'm not expecting a response due to their track record online. SHUT this company down. How many bad reviews do they have to receive before someone will do something? I am literally 2 months into my very first mortgage and already having issues with them.

Loan Care customer in North Carolina
Feb 11, 2017

* Source: CFPB Complaint Database

Loan Care response to complaint:
Closed with explanation

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