International City Mortgage, Inc. Mortgage Complaint

International City Mortgage, Inc. Mortgage department,

VA mortgage Credit decision / Underwriting Virgin Islands

I went through the entire process, submitted everything that I was asked, signed a contract, filled out application, got my credit pulled twice and basicall did everything I was asked to do. While waiting for the process to be completed, I sensed that there was something wrong with the process. I signed my contract the - of - - and my credit was pulled, which was n't a problem, however the representative - - - also known as - ) asked me for my bank statements and check stubs every month ( even up until - of this year - - ) ). The amount of excuses I received and the lack of professionalism was what made me realize that something is seriously wrong. Myself and my boyfriend, who was applying with me, made contact with another lender who explained the process but it still never added up to the amount of time spent doing the process. I asked that everything that the company did for my loan be sent to a lender who I trusted to look over everything and Now 7 months down the company is telling me they are not closing my loan and that the company


have to do the entire process over, which i would have done but the company ( ICM ) is refusing to remove any of the hard inquires that they placed on my credit. I learned they are not even Licenses in the - - to do business. However, throughout the process I asked that everything be put in writing or email to me therefore I have - trail on everything. There is just a lot that 's been going on with this company and the people that are a part of it. If you need any of the emails, I would be happy to forward them to you.