Bank of America Consumer Loan Complaint

Bank of America Consumer Loan department,

Vehicle loan Managing the loan or lease Louisiana

My wife and I bought a new vehicle from a local dealer. The financing was placed through Bank of America. After receiving the first billing, I attempted to pay online. This did not work. It was a trying circumstance to establish the online presence. I ended up calling in and making a payment over the phone. The second month payment became due and I was agin unable to get the website to recognize me. I ended up calling an - number and got a wrong department and was transferred. That call then lasted 17 minutes and led to more frustration.