U.S. Bancorp Prepaid Card Complaint

Gift or merchant card Fraud or scam

U.S. Bancorp Prepaid card department,

Gift or merchant card Fraud or scam California

This is a $100.00 gift card. I removed it from it 's packaging and went to go use it. The transaction was declined due to a $0.00 balance. I called the issuer - times, spending a total of - minutes to no avail. The vendor is U.S. bank # on the back of the card is -. A representative said that they would be faxing and mailing me documents to fill out for the claim process. They did not fax or email me anything. U.S. bank says that resolving the worthless card issue is contingent on receiving back the paperwork that they say that the sent out. This is clearly a scam and my $100.00 have been stolen.

U.S. Bancorp customer in California
Feb 03, 2017

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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