Loan Care Mortgage Complaint

Loan Care Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Maryland

Loan Care aka - bought my loan and I started making payments to them in -/-/-. I have made - payments to them to date for -/-/-, -/-/- and -/-/-. Every single payment has been applied incorrectly to my account. I made a payment on -/-/- to satisfy my -/-/- payment. They applied it as a principal curtailment and did n't bump my due date. I called several times to have it reversed and reapplied correctly. They eventually reversed and satisfied my -/-/- payment BUT they applied it as of the day they fixed it ( -/-/- ) not the day they received the payment ( -/-/- ). Made a payment -/-/- for -/-/- and their automated system confirms they received it that date but they did n't credit my account until -. I made and they received a payment -/-/- to satisfy -/-/- payment and they applied it as a principal curtailment again. I have called and called these people and nobody can tell me why every payment is applied incorrect nor do they ever fix my account. It is now -/-/- and my -/-/- payment is late when I made it -/-/-. I 've called 6x just in the past two weeks without anyone resolving my issues or answers as to why this is happening. I 'm running out of time before a late fee will be charged for my -/-/- payment, which eventually be reported to the credit bureau. They said if it gets to that point they will fix it but they have n't fixed ANYTHING yet. How will they fix a false report to the credit bureau?