Citibank Mortgage Complaint

Home equity loan or line of credit Application, originator, mortgage broker

Citibank Mortgage department,

Home equity loan or line of credit Application, originator, mortgage broker Maryland

On -/-/- I signed for a HELOC in the amount of $54000.00 from Citibank. The primary objective was to pay off a 2nd mortgage for $27000.00 with - Bank. To date Citibank has failed to provide paperwork on the disbursement of these funds and my property 's title remains clouded with this lien. As a result, I can not refinance nor sell the property. I continue to call and they continue to extend the time in which they claim they 'll respond. With interest rates on the rise, this situation is both stressful and frustrating.


-, the company that secured the - lien, is also out of business. It is my understanding that the FBI raided their office back in -, or so. I am at my wit 's end, so any help from your office would be very much appreciated. Best Regards, - - -

Citibank customer in Maryland
Jan 24, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Consumer disputes how Citibank handled their complaint

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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