USAA Savings Bank Account Or Service Complaint

USAA Savings Bank account or service department,

Checking account Problems caused by my funds being low Kentucky

The subject of the dispute is inappropriate NSF charges by the bank, and the failure of the bank to respond to communications. After failing to resolve the issue while the account was active, the bank closed the account in write off status. After communicating with others in the Executive Resolution Team I was directed to a manager named - who placed a single call to me on -/-/- and left a message. I subsequently returned that call to the Customer Service area extension - on -/-/-, -/-/-, -/-/-, -/-/- and -/-/-, leaving all relevant information at the time and requesting both contact via email and contact via telephone. To date, I have never received any calls, emails or even written correspondence in regard to this problem. My offer to settle has been ignored, and I can not get anyone with the authority to discuss the matter to talk to me.