Sterling Jewelers Inc. Credit Card Complaint

Unsolicited issuance of credit card

Sterling Jewelers Inc. Credit card department,

Unsolicited issuance of credit card Connecticut

Kay Jeweler 's in - -, NY. Employees are required to submit a certain number of store credit card applications a week/month. Management told employees who are n't meeting their quotas to " just re-run applications on people who were already rejected in the past. '' This raises two very questionable issues. 1 ) People are being threatened with losing their jobs over credit applications and being urged to re-run applications without the consumers ' permission, and 2 ) this clearly indicates they are not properly disposing of non-public information and retaining it somewhere for employees to re-use as they please.

Sterling Jewelers Inc. customer in Connecticut
Jan 23, 2017

* Source: CFPB Complaint Database

Sterling Jewelers Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Sterling Jewelers Inc.Complaint HistoryComplaints6/20136/20147/201410/20142/20156/20157/20159/201512/20158/201611/20161/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Sterling Jewelers Inc.Unsolicited issuance of credit card46.2%53.8%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUnsolicited issuance of credit card0.1%22.2%5.4%1.9%0.8%11.4%57.8%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Sterling Jewelers Inc.

https://www.sterlingjewelers.com/en
(330) 668-5000
375 Ghent Rd
Fairlawn OH 44333

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