Review and analysis of over 13 complaints against Sterling Jewelers Inc.
Sterling Jewelers Inc. consumers have reported over 13 official complaints related to Unsolicited issuance of credit card. Out of the 13 consumer complaints against Sterling Jewelers Inc., 8% were disputed by the consumer (i.e. the consumer was not happy with how Sterling Jewelers Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Sterling Jewelers Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 54% resulted in non-monetary compensation.
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Sterling Jewelers Inc. Credit card unsolicited issuance of credit card January 23, 2017 - Kay Jeweler 's in - -, NY. Employees are required to submit a certain number of store credit card applications a week/month. Management told employees who are n't meeting their quotas to " just re-run applications on people who were already rejected in the past. '' This raises two very questionable issues. 1 ) People are being threatened with losing their jobs over credit applications and being urged to re-run applications without the consumers ' permission, and 2 ) this clearly indicates they are not properly disposing of non-public information and retaining it somewhere for employees t... |
Sterling Jewelers Inc. Credit card unsolicited issuance of credit card November 22, 2016 - I went to Kay Jeweler to look at watches. The employee asked if I would like to see how much I qualify for. I asked if it would show up on my credit score. I was told NO, so i proceeded. Two weeks later I receive a letter in the mail containing a credit card from Kay Jewelers. This is in no way what I was told would happen. The employees at this store are liars.... |
Sterling Jewelers Inc. Credit card unsolicited issuance of credit card November 20, 2016 - I went into Kay Jewelers to make a purchase and resize a ring and while there, I was asked if I wanted to open a line of credit/credit card. Multiple times I said no, but they gave me lots of information and confused me and at one point, they said I had to give them my social security number. When I questioned them as to why they needed it, they just repeated to me that they needed it. I did n't know why they needed it and I was confused. I went back the next day with my daughter to cancel the purchase and repair, get my jewelry and money back they said that they needed my social security numb... |
Sterling Jewelers Inc. Credit card unsolicited issuance of credit card August 2, 2016 - I went into Kay Jewelers at -, - -, - - - -, -, NY - to view engagement rings. The sales person offered to run a credit check to see if I could qualify for financing and I agreed. I purchased a few gifts from Key Jewelers on my own credit card. A few days later, I received a Kay Jewelers credit card in the mail. I never agreed to starting a credit card, and told the customer service rep. when I called to cancel the card.... |
Sterling Jewelers Inc. Credit card unsolicited issuance of credit card December 30, 2015 - I was at Kay Jewelers in - -, FL and the salesman asked me if I was a rewards member. I replied no, but was interested because I wanted to get my girlfriend a pricey set of jewelry. The man said that with the rewards card I can also finance some of their products too. I believed that was great but I did n't want to take out any credit cards, so i asked the man if it was a credit card, or if it will affect my credit. The man assured me that it was not a credit card, and that it is only for financing in store, so it wont affect my credit. I was like OK great, let me sign up. I later in the... |
Sterling Jewelers Inc. Credit card unsolicited issuance of credit card September 22, 2015 - On -/-/2015 a credit card application for Kay jewelers was falsely submitted in my name - -. I found out about this from - which is a Identity theft protection service on -/-/2015. I did not submit any application to Kay jewelers for a credit card but yet it was done by them. I spoke to a manager in the credit card issuing department and I was told that there was no recent applications on me to apply for a credit card. I then called - and was told by them their was definitely a hard inquiry of my credit from sterling/ kay jewelers on -/-/2015. I would like someone... |
Sterling Jewelers Inc. Credit card unsolicited issuance of credit card July 9, 2015 - On - -, 2015 my then girlfriend and I went to a Kay 's outlet store in - to look at potential engagement rings. At that time an employee named - began showing us rings and at first was very helpful, however when we told him we were unsure about how much I could afford to purchase a ring he started telling us he could check and see how much I could be approved for. He started having me fill out forms and had another employee show my girlfriend other rings. He eventually filled out - for my girlfriend and had her sign the same form. We had made it very clear that we did not want t... |
Sterling Jewelers Inc. Credit card unsolicited issuance of credit card June 30, 2015 - On - -, 2015 my then boyfriend and I went to a Kay 's outlet store in - to look at potential engagement rings. At that time an employee named - began began showing us rings and at first was very helpful, however when we told him we were unsure about how my boyfriend could afford to purchase a ring he started telling us he could check and see how much he could be approved for. He started having my boyfriend fill out forms and had another employee show me other rings. Eventually he came to me stating he needed my drivers license, and a few minutes later started asking me about how mu... |