Citibank Credit Card Complaint

Citibank Credit card department,

Late fee New Mexico

When Costco changed from - - cards to Citibank Visa, the balance from - was switched to Visa without notice. When first Citi Visa statement was received, there was a late fee. Several other friends/relatives had same experience. Just received latest Citibank statement that included late fee and interest. Our bank transferred funds to Citibank -/-/17 as the statement had -/-/17 due date. Customer Service rep said the bill was actually due -/-/17 in spite of due date -/-/17 being clearly printed on statement. They reversed charges upon complaint, but many customers wo n't bother to complain. Believe Citibank practices are a scheme to defraud customers. Fraudulent business practices likely result in many - of dollars loss to customers annually.