Credit Acceptance Corporation Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Credit Acceptance Corporation Consumer Loan department,

Vehicle loan Managing the loan or lease Michigan

I am writing regarding inaccurate information being reported on my - Credit Report by Credit Acceptance Corporation located in -, MI. My auto loan account with this company was included in a Chapter - Bankruptcy, which was filed -/-/2016 and discharged -/-/2016. Upon reviewing my - credit report after the bankruptcy discharge, I noticed that the company reported I " failed to pay '' -/-/-. My account was paid and never late prior to the bankruptcy filing. Additionally, I continued to make payments after the date of bankruptcy filing date. In the end, the vehicle was included in the bankruptcy. I have filed multiple disputes with the - Credit Agency regarding Credit Acceptance 's derogatory information, which included my bank statements verifying that I have never made a late, only to have the company respond to the dispute confirming that the " failure to pay '' is accurate. The negative " failure to pay '' that is being reflected on my - Credit Report is causing my credit score to have nearly a - point difference than the other - credit reporting agencies. This is a significant difference and has impacted my ability to rebuild credit after my bankruptcy. The substantial difference is a red flag to potential creditors.

Credit Acceptance Corporation customer in Michigan
Jan 19, 2017

* Source: CFPB Complaint Database

Credit Acceptance Corporation response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Credit Acceptance CorporationComplaint HistoryComplaints10/201212/20124/20135/20138/20139/201310/201311/201312/20132/20143/20144/20145/20146/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201511/201512/20151/20162/20163/20164/20165/20166/20168/201610/201611/201612/20161/20172/20174/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Credit Acceptance CorporationManaging the loan or lease87.2%6.4%6.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease0.3%8.4%1.4%0.5%1.9%9.2%76.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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