BMO Harris Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

BMO Harris Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Illinois

I believe my lender BMO Harris has incorrectly added excessive reserves to my escrow account and refuses to refund the excess stating the formula used to determine how much they can maintain over and above the amount required to pay property taxes is correct. I have contacted the their escrow department regarding this and they stated they are correct and within regulations, I however disagree.

BMO Harris customer in Illinois
Jan 19, 2017

* Source: CFPB Complaint Database

BMO Harris response to complaint:
Closed with explanation

Consumer disputes how BMO Harris handled their complaint

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How BMO Harris handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3BMO HarrisComplaint HistoryComplaints12/20112/20123/20124/20125/20126/20127/20128/20121/20132/20133/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20157/20158/201510/201511/20151/20162/20164/20165/20168/20161/20173/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BMO HarrisLoan servicing, payments, escrow account82.7%3.8%8.3%2.3%2.3%0.8%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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