Capital One Domestic (Us) Money Transfer Complaints

Review and analysis of over 12 Domestic (Us) Money Transfer complaints against Capital One

Capital One consumers have reported over 12 official complaints related to Domestic (US) money transfer. Out of the 12 consumer complaints against Capital One, 17% were disputed by the consumer (i.e. the consumer was not happy with how Capital One responded to their complaint) and 100% were processed in a timely manner. 8% of consumer complaints against Capital One resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 8% resulted in non-monetary compensation.

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New Domestic (Us) Money Transfer Consumer Complaints


Capital One Money transfers fraud or scam

January 18, 2017 - On - -, -, I wired $8600.00 to a Capital One 360 account. It was posted - -, - but the receiver advised me that Capital One wanted me to request the money be returned to my account. I submitted a letter to my bank and they wired it the same way the money was wired. I have been in contact with my bank and Capital One since then trying to get my money returned. During this time, I have learned that the recipient has a history of wire scams that I was unaware of. The last correspondence was on -/-/- with Capital One. Their representative told me that no one had access...

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Capital One Money transfers money was not available when promised

January 17, 2017 - I performed a cash transfer on -/-/- from my account at - Bank - to my savings account Capital One. The funds were moved immediately electronically to Capital One, but they put on - week hold on the funds until -/-/-. Although Capital One has the funds they will not release them to me. The amount of the transfer is - $4000.00. Capital One says it takes longer to transfer the funds to a business saving account and that is the reason for the 7 day hold....

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Capital One Money transfers money was not available when promised

October 4, 2016 - I have linked an external bank account with my Capital One account. During that process I had to verify the external account through Capital One by trial deposit, which was successful, I also made a few transfers with no delay. On - I initiated a transfer of $1000.00 from Capital One to the external account. I received a confirmation that it would be completed by -. Shortly after I received a call and an email from Capital One regarding the transfer. The email informed that my external transfer had been suspended. I immediately called Capital One to rectify the issue. I spoke with an a...

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Capital One Money transfers other transaction issues

September 30, 2016 - i am closing on a house in 2 days and capital one 360 has $100000.00 of my money and refuses to wire transfer the money to the title company or the account where funds originated. i have been trying to get this money wired out of this account for 2 day. i have spent over 10 hours on the phone, mostly on hold, with the only result being " we can not guarantee that the funds will be transferred because your account has not been open for 60 days. '' they will not even wire the money back to my personal checking account because it has not been open for 60 days. this is not in their disclosures a...

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Capital One Money transfers other transaction issues

August 8, 2016 - To Whom It May Concern, I have always enjoyed an excellent credit rating and have worked hard to earn such. In -/-/-, my bank Capital One, without my knowledge, stopped my auto payments ( EFT ) from my personal bank account, to my Capital One Credit Card, issued by the same institution. I had no knowledge that the payments had been stopped. Neither the bank or my credit card company notified my that my credit card was 60-90 days past due, no phone call or email. It was only when I checked my - and - report, that I noticed that my credit card had been unpaid for 3 months. I have cal...

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Capital One Money transfers other transaction issues

June 22, 2016 - I enrolled in a high deductible Health Insurance plan through my employer effective -/-/2016. I opened an HSA with - - around on - -, 2016. I decided to fund my HSA by completing a one time partial rollover of cash from my traditional IRA at Capital One Investing. I submitted a Transfer form which I received from - - and had my signature notarized by a notary at a - office since I 'm a member. Capital One received the form and refused to process because the form did not include a Medallion Signature Stamp. I tried to submit the from a second time and took the form to my...

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Capital One Money transfers fraud or scam

February 1, 2016 - This happens at all financial institutions and has been a major - of contention for many years. I send in a deposit or I set up a transfer and it takes WAY too long. I am losing interest while my money is - knows where. ...

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