Bank of the West Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

Bank of the West Bank account or service department,

Other bank product/service Account opening, closing, or management California

A company that poses as a collection company calling me that I owe them money using information of my address -/-/2007? and a bank that I used in that year BANK OF THE WEST. They claimed that I had a credit card from that bank and owed money from that bank?? I never did because I just got out of chapter - in that year I had not lived there since then? They can not provide any other information but keeps changing their collection agency phone number and they are always - PEOPLE? last phone number used -

Bank of the West customer in California
Jan 16, 2017

* Source: CFPB Complaint Database

Bank of the West response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Bank of the WestComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/201510/20151/20165/20167/20168/20169/201610/201612/20161/20172/20173/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Bank of the WestAccount opening, closing, or management64.6%19.7%7.9%1.7%6.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management0.1%8.6%3.3%1.8%3.7%15.8%66.2%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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