Phoenix Financial Services LLC Debt Collection Complaint

Medical Disclosure verification of debt right to dispute notice not received

Phoenix Financial Services LLC Debt collection department,

Medical Disclosure verification of debt Right to dispute notice not received Virginia

The company put this on my credit report without notifying me of the debt, did not give the right to disputed, and reinserted an old debt as new debt on my credit file without giving me a five days notice first.

Phoenix Financial Services LLC customer in Virginia
Jan 16, 2017

* Source: CFPB Complaint Database

Phoenix Financial Services LLC response to complaint:
Closed with explanation

Consumer disputes how Phoenix Financial Services LLC handled their complaint

Created with Highcharts 4.2.3Phoenix Financial Services LLCComplaint HistoryComplaints9/201411/20141/20154/20155/20156/20157/201512/20151/20166/20168/201610/201611/20161/20173/201700.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Phoenix Financial Services LLCDisclosure verification of debt100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDisclosure verification of debt1.5%15.4%4.9%1.4%76.1%0.7%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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