USAA Savings Credit Card Complaint

USAA Savings Credit card department,

Identity theft / Fraud / Embezzlement Arizona

My credit card number was stolen and fraudulently used to purchase services in -. I am a resident of - and was traveling to - and - at the time. I called the credit card company, USAA, and disputed the charges. I spoke to at least - individuals who repeatedly lied to me about the state of my credit card and my ability to use it while traveling ( I would be stranded without hotel or food. ) This was back in -. Today, USAA claimed one of the - businesses claimed the charges were valid. Despite the fact that the fraudulent charge was not made under my name or the name of anyone in my family, USAA is holding me responsible for these charges. Further evidence I did not make these charges is that I was not in - at the time - as plane tickets bought with my USAA card show - and the card was used for vehicle services on a vehicle I do not own - as my car insurance with USAA would show. Despite all of this evidence, USAA is attempting to charge me for these fraudulent charges. I am being given NO RECOURSE to bring up these pieces of evidence. Furthermore, since -, USAA representatives have repeatedly treated me in a condescending fashion and lied to me about the state of my card. I fear USAA may be colluding in a SCAM with the disputing company, -. Furthermore, given the way the USAA representatives treat me and the way they pronounce my last name, I believe my ethnicity may be involved with their choice to participate in this fraud.