SunTrust Banks, Inc. Bank Account Or Service Complaint

Checking account Account opening, closing, or management

SunTrust Banks, Inc. Bank account or service department,

Checking account Account opening, closing, or management Florida

the bank took without our or my wife 's authorization her paycheck and deposited it into the wrong account ending in - when with her work we changed the direct deposit weeks ago and then the back took their own initiative to deposit into that account - ( which by the way should have been closed on - -, 2016 per my request with a phone agent @ Suntrust Bank ). The bank should have deposited her entire check into the account ending in - per my wife 's request through her work and by contacting the bank. Furthermore there are charges which the bank should have honored in the account ending in - before close of $300.00 for att and $1600.00 and change for - - and for - of $370.00 and for - for $68.00 none of these charges were honored per the bank and I was n't given any indication of why which is all of these are violations of Regulation Z, Regulation E, and TILA- Truth in Lending Act and the bank needs to do the right thing and abide by the law. All of these denied transactions were charged bank NSF fees of $36.00 even though the bank did n't pay the charges, and i find this aggregous and unlawful.

SunTrust Banks, Inc. customer in Florida
Jan 07, 2017

* Source: CFPB Complaint Database

SunTrust Banks, Inc. response to complaint:
Closed with explanation

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