Lakeview Loan Servicing, LLC Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Lakeview Loan Servicing, LLC Mortgage department,

FHA mortgage Loan modification,collection,foreclosure New Mexico

- mortgage gave my now deceased Husband & I a forbearance, then transferred our mortgage to another of their own companies ( Lakeview, a trademark of - ) during the forbearance. Lakeview hired, - - - BANK to service the loan. - violated the forbearance agreement on the loan, even though they were made aware of the agreement. We received a forbearance from - because my Husband was sick & even the -. could n't figure out why. When - - - took over the servicing they asked for mod paperwork every month never doing anything with our information, during the forbearance.They created so much stress in my poor Husbands life .... the very last year of his life at age -, while having - & not knowing it. They also posted to my Husbands & My credit reports that our home had been REPOSSESED/FORECLOSED during the forbearance. If this was true then why am I still living


would have ended .... yet for the last 7 months of the forbearance ... What we thought was going to be the time we focused on finding out why my husband was so sick, we were forced to feel like we were going to BE HOMELESS. For 2 full months, after his - my Husband was n't even able to - by himself, as well as take care of his -. Then 4 months later we found out he had - & was too weak still from the - emergency - 4 months earlier to be able to live through - to save his life. My Husband passed away 7 months after finding out he had -. - - - actually called the day my Husband died asking me " When are you going to make a payment! ". In the phone records you should find my statement " I do even know if my Husband will live through the day today ( he did n't ) & your company helped him get to this point! '' *I strongly feel if our forbearance had been respected by - - - during the forbearance period it is highly possible my Husband & I could have benefited from non-stress relating to our HOME. So that we could be able to focus on my Husbands health. As sick as my Husband was ... going to the - - sometimes - for Dr. appts a week, he still tried to work, making out applications for employment because he had to leave his job at - which was too physically demanding for him to keep, which was why we were given the forbearance to begin with. He never gave up trying to defend his Home & Family - - - until he took his last breathe at age -, 2 years ago TODAY. *This breaks my heart, not just for the pain & suffering my Husband & I have endured but, knowing that these lenders have & are most likely doing or have done this to who knows how many other innocent people! This is NOT OK! I believe - has done a very cruel thing to a very good man, at a very young age!

Lakeview Loan Servicing, LLC customer in New Mexico
Jan 06, 2017

* Source: CFPB Complaint Database

Lakeview Loan Servicing, LLC response to complaint:
Closed with explanation

Consumer disputes how Lakeview Loan Servicing, LLC handled their complaint

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