Amex Credit Card Complaint

Rewards

Amex Credit card department,

Rewards Virginia

I submitted an application for an American Express - credit card based on an online offer for - points after spending $3000.00 in the first - months ( see attached ). Instead, I received - points. I contacted American Express several times about this, and they said the - points offer had expired, even though that was the offer I saw and the reason I signed up for the card. Regardless, the offer shortly after I signed up for the card was for - points after spending $5000.00 in the first - months ( see attached ). In addition, American Express took away - points from my account without any explanation in -/-/2016 ( see attached ).

Amex customer in Virginia
Jan 06, 2017

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

Consumer disputes how Amex handled their complaint

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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