BB&T Financial Consumer Loan Complaint

BB&T Financial Consumer Loan department,

Vehicle loan Managing the loan or lease Ohio

In -/-/- I purchased a - from -/-/-. Our credit was pretty bad at the time, and foolishly we signed for a high interest loan on this car. We have paid $ - since the purchase date. Payoff right now is $20000.00 plus on an $18000.00 car! Not one dime has went toward the interest. Every cent has been going to the interest. They refuse to let me talk to someone to tell me why, and make excuses for why it is all interest. There is no possible way to get out from under this loan, or even come close to paying it off. We have had probably 20 car loans during the course of mine and spouses lifetime. NEVER have we ever had a loan where the principal continues to grow, no matter if we were late, early or on time! Please help us!