BB&T Financial Consumer Loan department,
Vehicle lease Managing the loan or lease Arizona
The company reported a late payment on my report when I informed them that I set up my auto draft on heir website. I 've asked them to remove the late payment and I set up the auto draft through my bank instead. They refused. My score dropped because of this.
BB&T Financial customer in Arizona
Jan 04, 2017
* Source: CFPB Complaint Database
BB&T Financial response to complaint:
Closed with explanation
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