USAA Savings Bank Account Or Service Complaint

Other bank product/service Problems caused by my funds being low

USAA Savings Bank account or service department,

Other bank product/service Problems caused by my funds being low Missouri

Case number : - USAA Closed my checking account and caused my insurance to lapse due to their not telling me the policy was close to the end. Instead they send me a letter stating I must send them money including charges which I paid. I never received a policy that I had asked - - to send to me/ Nothing was ever given to me from USAA or - - . I paid the money for the policy should I not have a copy of what I have paid. USAA paid $2000.00 to the hospital I was in after an accident that totaled my vehicle. I feel this was not correct as the policy I had stated the funds should be paid directly to me. When the party came from USAA I was -. I was moving a small refrigerator into my bedroom. The refrigerator was very light. Yet your party ran off. I would have expected that person to at least identify themselves. -. While - is when that party called and told me they were glad to be rid of me. To me calling while I am suffering is not good.

USAA Savings customer in Missouri
Jan 02, 2017

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with explanation

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