USAA Savings Bank Account Or Service Complaint

Other bank product/service Problems caused by my funds being low

USAA Savings Bank account or service department,

Other bank product/service Problems caused by my funds being low Missouri

Case number : - USAA Closed my checking account and caused my insurance to lapse due to their not telling me the policy was close to the end. Instead they send me a letter stating I must send them money including charges which I paid. I never received a policy that I had asked - - to send to me/ Nothing was ever given to me from USAA or - - . I paid the money for the policy should I not have a copy of what I have paid. USAA paid $2000.00 to the hospital I was in after an accident that totaled my vehicle. I feel this was not correct as the policy I had stated the funds should be paid directly to me. When the party came from USAA I was -. I was moving a small refrigerator into my bedroom. The refrigerator was very light. Yet your party ran off. I would have expected that person to at least identify themselves. -. While - is when that party called and told me they were glad to be rid of me. To me calling while I am suffering is not good.

USAA Savings customer in Missouri
Jan 02, 2017

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with explanation

Created with Highcharts 4.2.3USAA SavingsComplaint HistoryComplaints3/20125/20127/20129/201210/201211/201212/20123/20134/20135/20137/20138/20139/201310/201311/201312/20133/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20153/20154/20155/20156/20157/20158/20159/201511/201512/20152/20167/20168/201612/20161/20173/201701234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3USAA SavingsProblems caused by my funds being low59.0%34.4%3.3%1.6%1.6%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems caused by my funds being low2.6%46.2%41.1%2.9%3.4%3.1%0.6%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints