Ally Financial Inc. Bank Account Or Service Complaint

Checking account Deposits and withdrawals

Ally Financial Inc. Bank account or service department,

Checking account Deposits and withdrawals California

I called to put a simple travel notice on my account and ended up being placed on hold - different times and ultimately having my account locked when I leave for vacation tonight. Ally will not transfer or release any funds until their fraud team calls me back in - hours- which I wo n't be able to accept as I will be abroad- took - mins to offer this service to ensure I can get access to my own money. Ally abused it 's power to hold my money and inflicted great personal harm on me with this delay and lack of access to my funds.

Ally Financial Inc. customer in California
Dec 29, 2016

* Source: CFPB Complaint Database

Ally Financial Inc. response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3Ally Financial Inc.Complaint HistoryComplaints3/20124/20125/20126/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/201310/201311/201312/20131/20142/20143/20144/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20158/20159/201510/201511/201512/20152/20163/20165/20166/20167/20168/201610/201611/201612/20161/20170102.557.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Ally Financial Inc.Deposits and withdrawals55.6%23.0%8.9%9.6%3.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals3.2%64.9%20.9%4.5%1.8%3.6%1.0%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Ally Financial Inc.

https://www.ally.com
704-444-7824
corporatefinance@ally.com
P.O. Box 380901
Bloomington MN 55438

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