Wells Fargo & Company Mortgage Complaint

VA mortgage Loan modification,collection,foreclosure

Wells Fargo & Company Mortgage department,

VA mortgage Loan modification,collection,foreclosure Virginia

We - sisters, work very hard and took a loan from Wells Fargo to buy - rental properties in 2004. The rate of interest Wells Fargo charging is 6.875 %. We have asked so many times to refinance at a reduced rate of interest, but Wells Fargo refused each time. Please see attached statements and help us refinance at a lower rate. Thanking you in anticipation.

Wells Fargo & Company customer in Virginia
Dec 23, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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How Wells Fargo & Company handles Loan modification,collection,foreclosure complaints

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints2/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/2017020406080100Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyLoan modification,collection,foreclosure0.4%96.4%0.4%2.9%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure2.6%80.5%0.9%7.4%0.6%6.9%0.9%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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