BB&T Financial Consumer Loan Complaint

Vehicle loan Managing the loan or lease

BB&T Financial Consumer Loan department,

Vehicle loan Managing the loan or lease Texas

I 've sent a request to get validation on my current vehicle account and I 've never received a response. I 've had great payment history with this company since -/-/2013. They reported a - day late payment and I 'm unaware of the late payment.

BB&T Financial customer in Texas
Dec 19, 2016

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

Consumer disputes how BB&T Financial handled their complaint

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How BB&T Financial handles Managing the loan or lease complaints

Created with Highcharts 4.2.3BB&T FinancialComplaint HistoryComplaints4/20125/20127/20128/20122/20134/20135/20136/201310/201311/201312/20131/20142/20143/20144/20145/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20170102.557.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BB&T FinancialManaging the loan or lease96.3%1.5%0.7%0.7%0.7%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease1.9%76.9%9.2%8.4%0.5%1.4%1.4%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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