Bank of America Bank Account Or Service Complaint

Bank of America Bank account or service department,

Checking account Problems caused by my funds being low Virginia

after, my initial complaint with Bank Of America ( case # - ) i decided to close my checking and savings accounts with them. I went to the bank on -/-/- at approximately - for that purpose. I spoke with the representative about my request ... ASKED HER SPECIFICALLY to make sure my last 2 checks had cleared ( 1 of which was written to - mortgage company for payment ) she stated they both HAD CLEARED ..so I then initiated the paperwork to close the 2 accounts ... i was given the funds from those accounts and i left .the bank. 4 days later I received a notice from Bank of America, stating that my check to - had been processed, apparently on the E-ACT SAME DAY I CLOSED THE ACCOUNTS -/-/2016 ) ... .and it was " denied " for insufficient funds ..that was my MORTAGE payment which was written


had cleared on the very day i was in there ... how could BANK OF AMERICA NOT HAVE PROCESSED IT BY THE TIME I WAS IN THERE AT - ... ..SO YET AGAIN I am on the recieivng end ... incurring the problem and i have to do damage control ... take a hit on my credit score ..i have NEVER had a check returned for insufficient funds ... i had to call my mortgage company explain to them this was A MISTAKE OF BANK OF AMERICA and begged them to not penalize me OR SUB, IT A " DELINQUENT DING " ON MY CREDIT HISTORY BECAUSE OF A MISTAKE FROM BANK OF AMERICA ... unfortunately it was too late to avoid THE REPERCUSSIONS OF THIS MISTAKE WITH - ... that being stated it would be nice to have Bank of America contact my mortgage company and explain what happened and have the negative impact of this " bounced " check removed from my credit history and credit report, thus exonerating me ...