Conventional fixed mortgage Loan servicing, payments, escrow account
Round Point Mortgage Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Maryland
Our mortgage has been with Roundpoint Mortgage for several years and we have never missed a payment. I get repeated calls from them as " payment reminders '' even though the payment is not late. Today ( -/-/2016 ) I received 2 calls from Roundpoint Mortgage ( - ) within 30 minutes. I have our bank account set to automatically pay the amount due prior to the due date every month. As I said, we have never missed a payment or been charged a late fee. When I spoke to the second person today she said they would continue to call me until they get the payment, like I 'm a deadbeat or something. It is total harassment.
Round Point Mortgage customer in Maryland
Dec 10, 2016
* Source: CFPB Complaint Database
Round Point Mortgage response to complaint:
Closed with explanation
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